Our Customer Promise

At Blackwell Ford, our primary goal is to be a convenient and preferred source for all of your automotive needs.

The goal of every Blackwell Ford team member is to earn your trust and loyalty by treating you fairly and with respect.

If we have not lived up to our promise, please let us know. We will do our very best to satisfy you and earn your business.
  1. Our wide inventory - we have it or we'll find it.
  2. We’ve been an active part of the community for over 30 years.
  3. A proud member of the Ford 100 Club for being among the top 60 Ford Dealers nationally in sales.
  4. Proud recipient of the Ford Credit Partners in Quality award for Customer Satisfaction in Financing.
  5. Accredited by the Better Business Bureau with an A+ rating.
  6. Better service at the area's newest Trustmark Dealer!
  7. Easy financing regardless of credit!
  8. We’re open Saturdays to work with your schedule.
  9. Recently opened our pristine Quick Lane® of Plymouth.
  10. We service your vehicle throughout its lifetime.
  11. Our service director, Brian Mooney, is ranked 26th in the country out of all Service Directors!
  12. Quality parts always in stock.
  13. Our great selection of Pre-Owned vehicles.
  14. Certified Pre-Owned Peace of Mind guarantee.
  15. Top notch Collision Center – We practically erase all traces of an accident.
  16. We built a better Blackwell with a new showroom and exterior because we believe in our future.
  17. Our renovated waiting area features a large, flat screen TV, new seating and complimentary coffee for your enjoyment.
  18. Our show lot has new pavement and is well organized for easy access.
  19. Being family operated provides you with a more personalized, friendly experience.
  20. Carefully selected inventory offering you the most value!
  21. Our new pre-owned vehicle manager is being more aggressive with others than ever before.
  22. Amazing service from certified auto technicians.
  23. Carefully selected inventory offering you the most value.
  24. A friendly staff to assist you with your vehicle.
  25. We give faster service for your busy schedule.
  26. We always provide the latest Ford national programs.
  27. Online scheduling of service appointments available to you.
  28. You can get up-to-date vehicle pricing online from anywhere, even on your mobile device.
  29. New deals and specials for new vehicle leases every month.
  30. Better trade-in value than what local competitors offer.
  31. Low APR financing rate for all types of credit – we want to help everyone!
  32. Text giveaways including great prizes such as flat screen TVs and tablets!
  33. Seasonal and holiday contests!
  34. Event giveaways!
  35. We give back and support area schools.
  36. We support local high school athletic teams.
  37. We donate to charitable causes.
  38. Honored by the Plymouth Chamber of Commerce.
  39. Exceptional Fleet Vehicles for your small and medium business needs.
  40. Fast no-obligation internet price quotes!
  41. We strive to make your experience with Blackwell Ford a great one – for the life of your vehicle!
  42. We only hire trustworthy, professional salespeople.
  43. We take care of our employees so they are happy to take care of you and your vehicle!
  44. Pressure-free sales interactions.
  45. Our Quick Lane® serves all makes and models, foreign and domestic.
  46. We have a quiet showroom for distraction-free interactions.
  47. We keep your best interest in mind – not ours.
  48. We fly the American flag out front of our dealership proudly.
  49. Easy to find on Plymouth Road in Plymouth, just east of Haggerty.
  50. Extended hours until 9 p.m. on Mondays and Thursdays to fit your schedule.
  51. We don’t just say you get more, you really do!
  52. We sponsor and partner with metro Detroit nonprofits.
  53. Our Service department and Quick Lane® are open Saturdays for your convenience.
  54. We inspire customer loyalty.
  55. We give you the best value for your money.
  56. Complementary Ford Sync support.
  57. We're FORDward thinking.
  58. Our Quick Lane® gets you in and out, WITH a comprehensive vehicle check.
  59. No gimmicks. No nonsense.
  60. We deliver beautiful cars with a quality, traditional vehicle-buying experience.

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