Ford Mobile Service

Ford Recall Service FAQs

How can I check if my Ford has an open recall?

The easiest way to check for outstanding Ford recalls is to search your Vehicle Identification Number (VIN) using Ford's online recall lookup tool or the National Highway Traffic Safety Administration (NHTSA) website. Your 17-character VIN can typically be found on the driver's side of the dashboard near the windshield, on the driver's door jamb, or on your registration documents. You may also receive a letter from Ford in the mail about a recall that applies to your vehicle.

You can also contact Blackwell Ford in Plymouth, MI. Our service team can help you determine whether your Ford has an open recall and explain the recommended next steps.

What causes Ford to issue a vehicle recall?

Safety recalls occur when Ford or the NHTSA (National Highway Traffic Safety Administration) identifies a vehicle defect that presents an unreasonable safety risk or a problem that prevents the vehicle from meeting federal safety standards. Some issues are identified through manufacturer testing, warranty data, customer reports, or government investigations.

Recall eligibility can vary depending on the model year, production date, or specific components, so certain examples of the same model may not be affected.

Are Ford recall repairs free?

Yes. Repairs relating to an eligible Ford safety recall are performed at no cost to the owner.

Can I get Ford recall service at any Ford dealership?

Yes. Ford vehicles can have recall service performed at any authorized Ford dealership in the United States, regardless of where it was originally purchased. Drivers from Salem to Livonia and beyond can turn to Blackwell Ford for recall assistance, whether they purchased their vehicle from us or not.

Can I get Ford recall service if I'm not the original owner?

Yes. Whether you purchased your Ford vehicle new or used, if you are the current owner, you can bring it in for recall service.

Is it safe to drive my Ford vehicle if it has an open recall?

That depends on the specific recall. Read your recall notice carefully and follow any instructions from Ford. Some recalls include warnings not to drive the vehicle or to park it outside until repairs are completed. If you receive such a notice, contact our service department before attempting to bring your vehicle to the dealership.

Even if your vehicle appears to be operating normally, an open safety recall should be addressed as promptly as possible to help reduce the risk of an unexpected failure.

Can Blackwell Ford perform recall repairs at my home or workplace?

Yes. Ford Mobile Service from Blackwell Ford enables our service team to come to your home or workplace to perform certain maintenance and repair work, including qualifying recall repairs. If recall service can't be performed out of one of our work vans, you may also be able to take advantage of Ford Pickup & Delivery.

How long does a Ford recall repair take?

Repair times depend on the recall and the work required. A software update or a straightforward component replacement can take considerably less time than a repair that requires extensive disassembly or involves multiple vehicle systems.

Parts availability can also affect scheduling. In some cases, Ford may announce a recall before the final repair procedure or replacement components are ready. Our service team can review your vehicle's recall information, explain the available remedy, and help you plan your appointment.

How do I schedule Ford recall service near Northville or Canton, MI?

If you've received a recall notice or discovered an open recall through an online search, have your VIN ready and contact our service department to confirm the repair procedure and appointment availability. You can also use our convenient online scheduling tool to arrange service without needing to wait for business hours to make a phone call.